Politique de confidentialité


This privacy notice tells you about the information we collect from you when you sign up to receive our regular newsletter via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, why and how we use your data, and the rights you have over your data.

Who are we?
We are Dale Mayer Author, of Valley Publishing Ltd. located at P.O Box 25125, Kelowna BC. V1W 3S9, Canada. You can contact us by post at the above addresses or by e-mail at Dale@dalemayer.com.

What personal data do we collect?
When you subscribe to our marketing communications, we ask you for your name and your email address.

Why do we collect this information?
We will use your information, with your consent, to send you newsletters with the most up-to-date writing developments, author-related events, activities and news. If you do not consent to our use of your information, we will not be able to send you this information.

What do we do with your information?
We handle your data with care and respect. Because we are located in Canada, information provided to Dale Mayer Author will be stored in Canada. We will not share your information with third parties. If you do not consent to continue to receive future communications, your information that we presently hold will be stored in our database. We will not use the information to make any automated decisions that might affect you.

How long do we keep your information?
If you have given consent, we will continue to use your information to send you further communications until you unsubscribe. In order to ensure the accuracy of our records, we may keep your information in our database unless you ask us to erase it. In any event, we will not use that information to send marketing communications to EU residents in the absence of consent or another accepted legal basis. You can learn more about the GDPR regulation on their website, here.

Your rights over your information:
You can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask for it to be erased and you can ask for us to give you a copy of the information.
You can also ask us to stop using your information—the simplest way to do this is to withdraw your consent, which you can do at any time, either by clicking the unsubscribe link at the end of any newsletter or by emailing, writing or telephoning us using the contact details above.

Your right to complain
If you are a resident of the EU and have a complaint about our use of your information, you can contact the Information Commissioner’s Office via its website at https://ico.org.uk/concerns/ or write to the commission at:  Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

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Please note, the retailers that carry my books have their own systems in place for handling customer issues. Contact information for the major retailers has been included here for your convenience.

For help with Amazon.com purchases, please contact Amazon Customer Service.
Amazon Corporate Headquarters
410 Terry Ave N
Seattle, WA 98109
United States
(888) 280-4331

For help with Barnes & Noble purchases, please contact Barnes & Noble Customer Service.
Barnes & Noble Corporate Office Headquarters
122 Fifth Avenue
New York, NY 10011
United States
(800) 843-2665

For help with Apple Books purchases, please contact Apple Support.
Apple Corporate Headquarters
One Apple Park Way
Cupertino, CA 95014
United States
(408) 996–1010

For help with Kobo purchases, please contact Kobo Customer Support.
Rakuten Kobo Head Office
135 Liberty Street Suite 101
Toronto, ON M6K 1A7
(800) 368-5390

For help with Google Play purchases, please contact Google Play Support.
Google Corporate Office
1600 Amphitheatre Parkway
Mountain View, CA 94043
United States
(855) 466-4438